Refund Policy

Last updated: March 20, 2026

Free Plan

The Free plan is available at no cost with no commitment. No refund applies.

Paid Subscriptions

All paid plans (Basic, Pro, Enterprise) are billed on a recurring basis. You may cancel your subscription at any time from your account settings.

Cancellation

• When you cancel, your subscription remains active until the end of the current billing period
• You will not be charged for the next billing cycle
• Your data remains accessible until the end of your paid period
• After expiration, your account reverts to the Free plan with its limitations

Refund Eligibility

• Within 14 days of first purchase: Full refund, no questions asked
• After 14 days: Refunds are considered on a case-by-case basis
• Annual plans: Pro-rated refund within the first 30 days

How to Request a Refund

To request a refund, please contact us at billing@teachmu.com with your account email and reason for the request. We aim to process refunds within 5-10 business days.

Exceptions

Refunds may not be granted if the account has been terminated for violation of our Terms of Service or if the request is deemed fraudulent.

Contact

Questions about billing? Contact us at billing@teachmu.com.